Hyatt Regency Manchester

The staff was fine, especially the cleaners, they were nice and polite. Some staff at room order services are a bit grumpy, one time noone even answered me even the call was through, just lots of people talking loudly on the other end. However, that's understandable because of the pressure they face every day. The front desk staff is a varied experience, some was friendly and some look like they weren't expecting you to ask them about checking out, again that's ok too. Overall, still like the staff's effort under a stressful environment. The room was clean and wel-lit, in fact, so far the only 4 stars hotel I find that is bright enough for me to work. Toilet and bathroom were nice and clean, sanitary products were provided fully, even gave me toothbrushes when requested. Very accommodating.

Room was immaculate. Bed was sooo comfy. Breakfast was lovely, as was lunch and dinner. All priced well too. Staff also sorted us with a taxi when we needed to get somewhere. Hotel was also decorated beautifully for Christmas. On the first night, I was feeling unwell with a chesty cold, and a member of your staff (Kelly) made me a pot of hot water with honey, lemon, cinnamon and brown sugar in - it was a true saviour! I felt so much better the next day that she made it again for me whilst I was having breakfast. It was such a kind, thoughtful gesture and Kelly really looked after us both. Thank you so much!

The modern style of the place and how clean and tidy and fresh looking it is. Efficient and friendly staff and great facilities in the room and finished to a high standard. We both didn't want to leave the shower once in it. We only used the hotel as somewhere to rest overnight after travelling and being at a live event all evening. We will definitely be back and definitely plan to stay longer. Now we know what a wonderful hotel this is. We really do look forward to coming back, staying for longer, and using more of the facilities, for example, the bar and restaurant 😀

The staff was exceptionally good. Very friendly and helpful. They made you feel special. The receptionist was extremely helpful and got us the room earlier, as soon as it was ready. 10/10 for cleanliness of the hotel. When we moved in the room we realised air-conditioning was not working. However, the hotel staff acted swiftly and shifted us to another room. The room was good size. It was comfortable in every way. Had all the necessary amenities. Breakfast was amazing. The location of the hotel was perfect. Lots of restaurants nearby as well as shopping centre (Arndale) and a cinema too if you are in a mood to watch movie. It's 25 minutes walk from Wilmslow road in case you're interested in middle eastern/indian/pakistani food. The overall standard of the hotel and exceptional service of the staff was second to none.

Hotel was very impressive on arrival and lovely welcoming staff. Very clean and comfortable rooms and lovely and modern too. Best breakfast I’ve ever eaten in a hotel. There was so much choice, very clean and tidy restaurant and well organised. The staff were always there to help and lots of them too. Always smiling and extremely friendly. We had a great experience at the Hyatt.